FAQ
Legalities: The Marco Polo Ibiza has all the necessary charter licenses, fully comprehensive insurance and liability insurance, as well as life jackets for an all-round safe experience on board.
General Cancellation conditions: Cancellations up to 4 weeks before charter are free. If you cancel up to 10 days before your booking, 50% of the costs must be paid. After that, 100% of your booking has to be paid to us.
Booking & Reservation: After confirmation of the date, a deposit of 50% of the total booking fee is due. As soon as we have received the payment, your reservation will be confirmed. The remaining 50% must be paid on the day of booking before starting the charter.
Weather: If, for safety reasons (weather, etc.), our captain decides up to 24 hours before departure that Marco Polo Ibiza cannot leave the port the following day, we will endeavor to offer you an alternative date immediately. Your safety is important to us.
Payment methods:
We accept:
- Cash
- Credit card
- Apple Pay / Google Pay
- Bank transfer in advance
Self drive - restaurant reservation:
You want to enjoy your lunch in a casual beach restaurant in Formentera or Ibiza? No problem, talk to us and we will reserve for you.
Included in the price: For a 7h day trip, soft drinks, plus fruit and tapas, as well as fuel, insurance, crew and final cleaning are included in the price for individual bookings and group charters of MarcoPoloIbiza. In case of delay on board, this time will be deducted from the day trip or an extra hour can be booked for another 200 euros ( 12 persons) or for another 400 euros ( 3up to 5 persons).
In addition, we also offer enough snorkel, mask and flippersets, as well as stand-up paddle. Shower, toilet and after consultation our kitchen are also available. For a surcharge , a delicious BBQ with fish and meat or Paella can be booked. Special catering on request.